Gift Card Mall
Gift Card Mall Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Gift Card Mall has 1.5 star rating based on 40 customer reviews. Consumers are mostly dissatisfied.
14% of users would likely recommend Gift Card Mall to a friend or colleague.
- Rating Distribution
Pros: Able to buy things, Concept, Convenient.
Cons: No customer service, Terrible customer support, Awful web site.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Gift Card Mall has 1.5 star rating based on 40 customer reviews. Consumers are mostly dissatisfied.
14% of users would likely recommend Gift Card Mall to a friend or colleague.
- Rating Distribution
Pros: Able to buy things, Concept, Convenient.
Cons: No customer service, Terrible customer support, Awful web site.Recent recommendations regarding this business are as follows: "I want my money back", "Please check with cashier so this doesn't help with you nobody deserves this", "Don't get cards from this site", "Not sure.", "Just don't".
Most users ask Gift Card Mall for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Reliability. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Gift Card Mall Reviews
"I got unrecognized charge"
I want to inform that for the $100 gift card someone use it and left it at $3.06 and need a replacement card or refund.
"Activation failure"
Could not get card activated. No help from customer service. Would not accept zip code. No Access to live agent. Xxx xxx xxx xxx xxx xxx xxx
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I havent used my card, and now my balance is 0
The worst
On 12/25, as soon as I activated my card, I saw a balance of 100. Somehow, now my balance is $99.99 and I haven't used my card.
Someone, please help.
I went to Dunkin Donut, and my purchase was 14 dollars and some change. But, to my surprise, it says I only had 1 dollar on my gift card.
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Fayetteville, North Carolina
Hacker stole my money
I was going to buy a Christmas gift and the card was declined. I have proof that the card was declined. When I went to my first store to buy something, it said declined.
- Can scam my my money fast
Preferred solution: Full refund
User's recommendation: I want my money back
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Belem, Para
Money missing
I went to check my GC balance and suddenly all the money was gone. I checked the transaction history and there was a purchase for $68.80 on a site named Gtrea.com. I did not make this purchase and I want my money back.
Preferred solution: Full refund
User's recommendation: Not sure.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Purchase I didn't make
My card was a $50 dollar card, and the activation fee was over $50. So, I'm upset because my grandparents spent over $100 on a gift card for me and my sibling, but it was for nothing!
There was $50 on the card, but I still have almost two dollars on the card. Plus, I made one small purchase on a game only worth 40¢, so I have no idea.
It's late, and this is upsetting me. Goodnight.
- Stealing money fraud and so much more
Preferred solution: Full refund
User's recommendation: Please check with cashier so this doesn't help with you nobody deserves this
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Someone took money out of my card
Someone took my money out of my card. Can I get it back, please?
Thanks. When I couldn't talk to anyone on the phone, how can I talk to someone now?
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Minneapolis, Minnesota
Troy F
It didn't it stunk I didn't even understand the guy he didn't even speak English hardly and then on top of it he told me he didn't receive my information that I sent him
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Card trouble
Well, first, the amount wasn't registering, and then someone else took money from the card even though nobody knew about the card. So I say, this card site is not trustworthy.
- Unauthorized transactions
Preferred solution: Full refund
User's recommendation: Don't get cards from this site
Los Angeles, California
Activation failure
Could not get card activated. No help from customer service.
Would not accept zip code.
No Access to live agent. Xxx xxx xxx xxx xxx xxx xxx
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
My $300 gift card does not work. I want a new card now. I have been emailing for three days.
My $300 retirement gift card does not work, either online or in the store. I have sent several emails. I need a resolution.
Preferred solution: I would like a new card or a refund if $300. This was a gift.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Fraud
I tried to purchase my back-to-school wig with the gift card after buying it at Lowe's, but it didn't work multiple times until I realized I had to activate it. Even after activating it, it still didn't work.
I called customer service and all I got was a robot, which wasn't helpful. Today, I spoke to a real human and I was told that the card isn't in my name and someone is paying their phone bill with the gift card I added money onto.
- Able to buy things
- Terrible customer support people need to speak to humans
Preferred solution: Full refund
User's recommendation: Don't buy.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Need To Register Gift Cards
I purchased 2 visa prepaid cards, first 6 digits: 4358 80. I have not been able to register them online to begin using them.
With how I am using them online they must be registered, as payment will not go through. Each card has $500 on them. The website giftcardmall.com/mygift will not register them and gives a message to call customer service. When I call the number on the card is says to register online and gives NO options to speak with a representative.
I have called multiple numbers just to speak to a person and was transfer 5 times and no one had the ability to help register the cards, and I was ultimately told the only thing I can do is call the number on the back of the card that does not connect to a representative. This is my last resort to try to register my cards for use. If this is not resolved in a timely manner, I'm going to the police and reporting theft of $1,000.
If that does not work I'm going to the local news channel to make sure no one buys these cards. The entire business model is set up for theft.
Preferred solution: Register the cards for use. Their website will repeatedly not allow it, and there is no customer service options for resolution.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Lost $200
Company fixed the issue and I have been provided with apology.
I attempted to charge a less expensive purchase after the first decline, and despite it being under $100, it was declined. I had to use a different account to make the purchase. So, now, the card shows a $0 balance despite all attempts to make purchases being declined. Every curse word in my vocabulary applies to my thoughts and feelings about this service.
I'm basically out $200, with no success at contacting a representative. The options are to call the automated line or mail the concern to a physical mailbox.
This is unacceptable. The automated phone line was of no help.
- Concept
- This was an ineffective scam lost money
Preferred solution: Full refund
User's recommendation: Do not buy.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Money spent by someone else or on a hold for no reason
My last 10 dollars is on hold/pending, according to what the phone number says, although the website states it was spent. If it is on hold, is it possible to free it quickly?
I've waited for a long time without any response, and I have no clue where it was spent. Someone else seems to have spent my money because the site does not indicate where anything was spent.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Refund
I ordered food from Panda Express yesterday and they only delivered three of my items. I even told my Dasher.
Preferred solution: Full refund
User's recommendation: Don't forget to check your order
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Seattle, Washington
Money was stolen off the card again, and as usual, you can’t even even talk to a person
Why are they in business? how many years can they go on ripping people off?
The customer service, or lack there of, that they provide is beyond terrible. Go away.
User's recommendation: Just don't
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Seattle, Washington
Resolved: Can Not Get Ahold Of a Human Being and They Are Holding My Money
Company fixed the issue and I have been provided with full refund. They finally returned the funds.
If you have any kind of pending transaction, canceled order, etc. know that they will hold your funds well pasr the original company canceling the order and removing their pending status.
With my giftcardmall Mastercard Giftcard, they have held the funds and I spoke with them once. I then contacted the retailer who said there was no hold on it and it was my bank. They even gave me a supplemental transaction verification code to give to the gift card people to show there is no pending transaction and it was cancelled and now, for two days, there is no possible way to get a human being. It gives you no choice for one and even if you try to go through the automated system, it gives you your balance and says "I'm sorry, we did not understand your input" and hangs up on you.
This place is a scam. You find out how good someone's customer service is when you have a problem, and I just found out they suck.
User's recommendation: They Are Fine - As Long As You Don't Have A Problem!
Brands Related to Gift Card Mall
Reloadit
“I demand to get a SR13 going right asap. The customer service is HORRIBLE. I loaded 10 for $450 each...“
MyPrepaidCenter
“Mistakenly I kept the wrong billing address, so please send me the mail to keep new billing address i am...“
Blackhawk Network
“This is unbelievable. I already submitted a review, but now I have to experience the trauma again by...“
Cashstar
“Hello. I bought a 10 USD gift card (on August 12th) directly from PlayStation/CashStar but I didn't...“
Companies Similar to Gift Card Mall
Vanilla Gift
“I bought 3 cards at the same time and walked out to the truck to begin activating them. The first two...“
Mastercard Gift Card
“I bought a teacup Maltipoo puppy on Rozanne's Teacup Puppies site on Facebook. They used the $300.00...“
Gift Card Granny
“I did not receive the $50 virtual gift card I purchased. I called customer service and have heard...“
Visa Buxx
“I ordered a customer card for my daughters birthday. 3 weeks later it never showed up. I called and was...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.